Caring Opportunities with a Caring Company >> Proj Implementation Spec-HHA Exchange
Proj Implementation Spec-HHA Exchange
Title:Proj Implementation Spec-HHA Exchange
Department:Information Technology
Job Type:Full time Salary
Location:Valley Stream, NY
Software Trainer & Support Specialist

Position Description: Works within an implementation team to assure that the system, environment and end users are prepared for the successful implementation of the HHA Exchange Home Care System across all AMHC locations.
Position Objective: Assure people, system and environments are prepared for successful implementation of the clinical information system before, during and after go live at each branch. It requires the Project Implementation Specialist to provide hands on assistance to AMHC branch implementation including:  discovery and planning, workflow validation, data migration, training and mentoring, support of best practice in using the system and identifying and communicating issues to Project Business Process Manager.
Essential Functions:
  1. Provide support during branch rollout of the HHA Exchange System across the AMHC organization
  2. Ambassador of the system and works to create and maintain positive attitude with management and end users
  3. Understands and supports roll out approach for the system implementation
  4. Works with the implementation team to assure a smooth system rollout at each branch
  5. Assists with successful completion of tasks on rollout timeline
  6. Understands and communicates the new and/or changed electronic workflow
  7. Participates in training, parallel and go live activities at each branch
Skill Set
  1. Strong desire to work within a team and with branch personnel to implement AMHC system/processes and perform the above tasks.
  2. Excellent computer knowledge—has worked with HHA Exchange or other home care systems
  3. Proficient with system implementation tasks including testing, training end users and providing go live support
  4. Innovator—can see how the computer system can help solve problems, improve processes.
  5. Strong communicator, patient, good people skills.
  6. Logical, critical thinker
  1. Able to travel to AMHC branch locations; expect 50% travel locally and overnight
  2. Experience with home care systems implementation
  3. 2 years of home care experience
  4. Strong work ethic

                                                                                        EEO/AAP Employer
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